Buy from China and pay suppliers with Alipay or WeChat through Betterlife

FAQ

Orders, delivery, sizing and returns.

How long does delivery take?

Delivery times depend on your location and the option you choose at checkout. The estimate is shown before you pay.

Which payment methods do you accept?

All available payment methods are shown at checkout. Payments are processed securely.

Can I return an item?

Yes. Contact us within 14 days of delivery with your order number to start a return.

How do I track my order?

Sign in to My account and open Orders. We also email you when your order ships.

Can I change or cancel my order?

Contact us as soon as possible. If the order has not shipped, we will update or cancel it.